Apoorv Dave

About Apoorv Dave

Passionate and results-driven senior management professional with a customer-focused leadership style and strategic vision. Proven track record of turning around underperforming facilities to consistently exceed performance goals. Skilled in account management and go-to-market strategies, leveraging technology and best practices for bottom-line improvement. Known for fostering teamwork and innovation, embracing challenges to drive organization and process improvement. Hands-on leader who leads by example and values humor as integral to building relationships and achieving success. Impeccable judgment and cross-functional management experience contributing to corporate executive teams. Committed to continuous learning and bringing balance, positivity, and determination to every project and customer engagement.

Experience

1. Senior Account Executive

   Kaseya

   Jul 2021 — Present · Bengaluru, IN

   Managed enterprise and mid-market accounts across NAM, EMEA, and India, overseeing project implementation and collaborating with SEs and Solution Architects for the seamless delivery of complex SaaS technology solutions.Delivered tailored solutions to clients with $50M-$250M in revenue across a wide variety of industries, including finance, healthcare, manufacturing, managed services, legal, government, and retail, ensuring solutions met their specific needs and challenges through strategic persona mapping.Maintained and nurtured client relationships, conducting QBRs and acting as the SPOC for client queries to drive retention and maximize renewal rates, applying account prioritization to focus on high-value clients.Identified upsell and cross-sell opportunities, securing 5-12 new accounts quarterly with an average ARR of and increasing customer lifetime value by targeting the ideal customer profile in each industry. Collaborated with C-level executives and MSP owners on strategic cost-saving exercises, achieving up to 33% savings for key accounts while enhancing relationships and ensuring long-term partnerships through effective BANT qualification.Worked with teams across departments to ensure smooth onboarding, implementation, and support for new accounts. Regularly reviewed account performance, resulting in a 20% increase in product adoption and client satisfaction, driven by strategic planning.Mentored junior team members on best practices in account management, focusing on client engagement, retention strategies, and cross-team collaboration to optimize performance and drive results.Utilized Sandler\'s and SPIN selling techniques to establish trust, uncover pain points, and tailor solutions in SaaS offerings, ensuring alignment with the client’s budget, authority, needs, and timeline. Represented Kaseya at industry events in Miami and Las Vegas, building relationships with clients and identifying new business opportunities.

Education

• University of Tasmania

  Bachelor's degree, Marketing and entrepreneurship

  2010 — 2013