Alexander W. Pook
Senior Customer Success Manager @Crownpeak Product Discovery
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WORK HISTORY
Senior Customer Success Manager @Crownpeak Product Discovery
We make every shopper moment count._ Optimize every instant a customer is on your eCommerce site with our AI-powered search accelerating conversions. Make the path to product discovery and purchase clear. And make every click count._ 20% of site queries end with zero results. AI-powered search makes sure this never happens._ Our AI does the heavy lifting for merchandisers, saving 60% of their time by automating repetitive tasks. So they can focus on strategy and value-added work._ Personalised and connected shopper journeys across all channels matter. That’s why we power consistent customer experiences, maximizing sales.
EDUCATION
Universität Paderborn
Master of Arts | Tourism and Marketing, Business/Managerial Economics
ABOUT ALEXANDER W. POOK
More than 20 years of retail expertise with a broad and deep library of use cases that will help you optimize customer engagement and conversion fast. Don’t assume anything. Transform your eCommerce business through data-driven insights.
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