Apollo Tadikonda

About Apollo Tadikonda

Business Analyst | Loyalty & Rewards | Sports Betting & iGaming | US Healthcare | API…

Experience

1. Senior Business Analyst

   HCLTech

   Dec 2021 — Present

   Leading end-to-end Business Analysis for the Universal Loyalty Program at Bally’s, integrating platforms like Kambi, Vitruvian, White Hat, and Salesforce into a single loyalty ecosystem via Bally One middleware.Key responsibilities include: • Player profile consolidation from legacy and real-time sources (Vitruvian, Kambi, Universal Onboarding) • Bet ingestion (real-time and historical), point accrual, escrow handling, and jurisdiction-based earn rules • Tier management (12-month rolling logic), point visibility, transaction history, and redemption enablement • Supporting Salesforce integration, middleware job orchestration, and promotion-based awardingSpearheaded Cloud Migration of Healthcare Platform(Commercial & Medicare): Directed the migration of ahealthcare application from a legacy system to the cloudenvironment, ensuring seamless operation for bothcommercial and Medicare plansAPI Integration: Extracted data from upstream systemsusing APIs, ensuring compatibility with the new cloudenvironment.End-to-End Testing: Collaborated on E2E integrationtesting post-deployment to guarantee seamlessfunctionality.Data Analysis and Impact Assessment: Analyzed datafrom the Master Database to identify potentialdownstream system impacts and implemented solutions.Business Requirement Communication: Clearlycommunicated requirements to the development teamfor successful migration.Post-Deployment Validation: Verified data flow from UI tothe database and ensured existing functionalitiesoperated as expected.Identified and resolved data issues by replicating withcustomers, performing root cause analysis, andimplementing UI or database (SQL) fixes. Led large datafix projects, creating use cases and conducting UATtesting to ensure successful outcomes.Agile Methodology: Utilized Scrum methodology tomanage project tasks and ensure timely deliver

Skills

• Microsoft Office
• Microsoft Excel
• Microsoft Word
• Powerpoint
• Customer Service
• Research
• Photoshop
• Social Media
• Teamwork
• Public Speaking
• C++
• Java
• Html
• English
• C
• Computer Hardware
• Sql
• Linux
• Windows
• Rcm
• Denials
• Credentialing
• Microsoft Outlook
• Sharepoint
• Outlooksoft
• Pivot Tables
• Pecos