Apollo Irineu
Customer Success Manager at Amadeus
- Role
- Customer Success Manager at Amadeus
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Apollo Irineu
I’ve been working in Aviation and Travel Industry since 2008. Comprehensive experience in IT Solutions for Content Distribution through GDS.As well as being part of major implementation projects throughout Latin America and the Caribbean.
Experience
Customer Success Manager
Mar 2023 — Present · Miami, FL, US
I am responsible for understanding the customer’s needs and constraints and promote early adoption and usage to derive maximum value from the Amadeus product suite.Customer Success Managers lead the post-sales cycle and are an essential part of completing a successful sale and promoting renewals and expansion of accounts.
Education
ETEC - Escola Técnica Professor Horácio Augusto da Silveira
Auxiliar Técnico Administrativo, Administração de Empresas
2005 — 2008
University of São Paulo
Logística Aeroportuária, Gestão da Cadeia de Suprimentos e Logística
2008 — 2010
Universidade Anhembi Morumbi
Gestão de Processos Comerciais, Administração e Negócios
2013 — 2015
FGV - Fundação Getulio Vargas
Executive MBA, Information Technology
FGV - Fundação Getulio Vargas
Project Management
Skills
- Gestão
- Negociação
- Tourism Management
- Business Travel
- Recursos Humanos
- Airline Ticketing
- Aviation
- Tourism
- Amadeus
- Treinamento
- Espanhol
- Airline Economics
- Airlines
- Portuguese
- Civil Aviation
- English
- Gds Systems
- Airline Reservations
- Amadeus Gds
- Technical Training
- Airline Management
- Call Centers
- Travel Management
- Team Leadership
- Human Resources
- Centrais De Atendimento
- Inglês
- Gestão De Viagens
- Turismo
- French
- Management
- Sabre
- Training
- Negotiation
- Liderança De Equipe
- Spanish
- Teaching English as a Second Language
- Setor De Aviação
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