Abhishek Kumar
Customer Success at PubMatic | Ad-tech | GAM 360 | Programmatic | BMS \'22 , DU
- Role
- Customer Success Operations Manager at PubMatic
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Abhishek Kumar
Hi, I am currently building a startup as an account manager with a monthly portfolio of USD. I ensure that there are no stones are left unturned to provide an amazing client experience. This in turn has helped me bring of a new business by upselling and crosselling. I have a total work experience of over a year handling clients from across the globe.
Experience
Customer Success Operations Manager
Mar 2024 — Present · Gurugram, IN
Empowering Digital Advertising Through Innovation | Customer Success Operations Manager at PubMatic As a Customer Success Operations Manager at PubMatic, I help digital publishers maximize their ad revenue by optimizing programmatic advertising strategies. With expertise in ad operations, troubleshooting, and technical integrations, I work closely with Mid-Market publishers to ensure seamless onboarding, implementation, and ongoing success. What I Do: Manage publisher accounts worth 3 million dollars and handle their technical integrations Troubleshoot ad tech-related issues to improve monetization Collaborate with sales, product, and engineering teams for seamless execution Leverage data insights to drive performance optimization Enhance customer experience by providing top-tier supportWith a strong foundation in header bidding, RTB/PMP, and SSP integrations, I’m passionate about delivering scalable solutions in the ever-evolving ad tech landscape.
Education
Delhi University
Bachelor of Management Studies, Finance
2019 — 2022
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