Chris Applegate

About Chris Applegate

A program and project management professional with extensive experience in IT, cloud implementations, business process re-engineering, budget formulation and strategy. Experience working with clients at all levels from C-level executives to service managers, project teams and operational staff. Strengths include: • Project and Program Management• Business Operations and Process Improvement• Change Management• ITIL & IT Service Management (ITSM)• Vendor Management• Quality Assurance and Software Testing

Experience

1. Principal Program Manager

   SAS

   Nov 2020 — Present

   Responsible for strategic enterprise programs supporting C-level customers. Program scope includes fleet-wide changes impacting hundreds of SAS hosted managed services and remote managed services customers.

Education

• Virginia Tech

  BA, Communications

  1996 — 2000

Skills

• Security
• Enterprise Software
• Enterprise Architecture
• Resource Management
• Ms Project
• Analysis
• Agile Project Management
• Integration
• Project Portfolio Management
• Information Technology
• Software Project Management
• Itil
• Business Process Design
• Software Development
• Program Management
• Requirements Gathering
• Business Process
• Business Analysis
• IT Management
• Systems Analysis
• Governance
• Business Process Improvement
• IT Strategy
• Proposal Writing
• Itil Service Transition
• Use Case
• Process Improvement
• User Acceptance Testing
• Consulting
• Project Management
• Business Requirements
• IT Service Management
• Change Management
• Visio
• Pmo
• Pmp
• Business Intelligence
• User Training
• Software Documentation
• Sdlc