Andrew G. Pedrosa
- Role
- Sr Information Analyst at Verizon
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Andrew G. Pedrosa
Systems Analyst focusing on helping to improve functions and processes in order to reduce overall costs, provide use of resources, and better support customers. Introduces the concept of process direction concentrating on and rethinking end-to-end activities that create value for customers, while removing unnecessary, non-value added work.
Experience
Sr Information Analyst
Jun 2011 — Present · San Francisco, CA, US
In-depth knowledge of E-commerce websites and the technologies utilized to maintain and manage an E-commerce site. Documents requirements, defines scope and objectives, and ability to formulate requirements that meet the overall business strategies. Understanding of web technologies/development and Infrastructure. Understanding of relational databases and client-server concepts. Work with defect management/tracking tools. Understanding of Software Development Life Cycle as well as Defect Life Cycle. Make/drive decisions that impact the business as it relates to ecommerce, Site Navigation and Web User Experience. Responsible for performing quality assurance activities for website maintenance, support, and promotional site updates.Leadership skills and experience including managing requirements, deliverables and tracking production issues to end resolution. E-commerce website Debugging/Troubleshooting/Testing skills.
Education
University of Phoenix
Bachelor of Science - BS, Information Technology
2005 — 2009
Heald Institute of Technology
AAS, Network Technology
1991 — 1994
San Francisco State University
Accounting
1988 — 1990
St Ignatius College Preparatory
Diploma, General Education
1984 — 1988
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