Aparna Shaji
Medical Administrative Assistant @WELL Health Technologies Corp. (TSX: WELL)
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WORK HISTORY
Medical Administrative Assistant @WELL Health Technologies Corp. (TSX: WELL)
London, ON, CA
Greet patients and visitors, ensuring a welcoming and professional atmosphere. • Schedule and manage patient appointments using electronic medical records (EMR) systems. • Maintain patient files, update medical records, and manage data entry with a high degree of accuracy. • Answer phone calls, respond to inquiries, and direct calls to appropriate medical personnel. • Assist with billing, insurance claims, and processing payments. • Prepare examination rooms, ensuring they are clean, well-stocked, and organized. • Support healthcare professionals with administrative tasks, including processing referrals and lab results. • Handle sensitive patient information with confidentiality and in compliance with privacy regulations. • Coordinate communication between healthcare providers, patients, and external agencies. • Manage inventory of medical supplies and order as necessary.
EDUCATION
Fanshawe College
Postgraduate Degree
Nirmala College of Pharmacy
BACHELORS
ABOUT APARNA SHAJI
I’m a dedicated Medical Office Assistant with over two years of experience in healthcare administration. I specialize in managing patient appointments, maintaining accurate records, and facilitating seamless communication between patients and healthcare providers. Proficient in EMR systems and office software, I ensure that all tasks are completed with precision and care. My goal is to contribute to a positive patient experience and support the efficiency of medical practices.
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