Aparna Narasimhan
Senior Program Manager | CX Strategy & Transformation | IIM Calcutta
- Role
- Senior Manager Program Management at Freshworks
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Aparna Narasimhan
I build and run large-scale programs that sit at the intersection of strategy and execution. Over the last 10 years, across Freshworks and Zeta, I\'ve led cross-functional programs spanning CX transformation, and AI implementation working closely with C-suite stakeholders across globally.I specialise in bringing structure to complex, ambiguous environments, whether that\'s designing a strategy, defining and tracking OKRs across an entire organisation, or standing up a program from scratch. I\'m passionate about translating big-picture goals into programs that actually move the needle.
Experience
Senior Manager Program Management
Jun 2025 — Present
Education
Indian Institute of Management, Calcutta
Master of Business Administration - MBA
Shanmugha Arts, Science, Technology and Research Academy
Bachelor’s Degree, Electrical and Electronics Engineering
2010 — 2014
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