Aparna Chadha

About Aparna Chadha

I build and operate high-trust, high-performance global communities in fast-scaling tech organizations with a strong focus on operational excellence.As a Global Community (Operations) Manager at Karat, I bring experience in building, scaling, and sustaining global expert communities. My work sits at the intersection of community strategy, operations, and change management, ensuring that interview engineers (IVEs) can deliver fair, predictive, and human-centric interviews at scale.I lead strategic communication across the community, translating business, product, and policy changes into clear, actionable guidance. I actively manage community sentiment, resolve friction, and act as a bridge between IVEs and internal stakeholders to protect trust while driving adoption. On the operations side, I manage IVE support for projects and interviews, oversee issue resolution, and help build scalable processes that maintain quality and consistency as the community grows.Before Karat, I drove program and operational excellence in EdTech. At Codeyoung, I managed the coding vertical end-to-end—scaling programs, standardizing delivery, and enabling Teachers. At WhiteHat Jr, I progressed from an educator to Curriculum Manager, owning advanced curriculum design, quality frameworks, and educator enablement.My value lies in combining operational rigor with people-first leadership - building systems that scale without losing the human core.

Experience

1. Global Community Manager

   Karat

   May 2024 — Present · Bengaluru, IN

Education

• Banyan Tree Schools

  Science

• JSS ACADEMY OF TECHNICAL EDUCATION, NOIDA

  Bachelor's degree, Manufacturing Engineering