Aakanksha Priya
MBA in Hospital and Health Management || IIHMR University || CARE India || B.Sc. Biotechnology
- Role
- Operations Team Member at SilverGenie Private Limited
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Aakanksha Priya
MBA graduate in Hospital and Health Management with experience in public health…
Experience
Operations Team Member
Apr 2024 — Present · Gurugram, IN
Coordinating comprehensive eldercare services with a focus on health monitoring, chronic condition management, and client engagement.• Managing Electronic Health Records (EHR) to ensure timely and accurate documentation of clinical data.• Guiding clients and caregivers on accessing and using digital health records through the organization’s mobile platform.• Maintaining adherence to Turnaround Time (TAT) standards for documentation, service delivery, and escalations.• Contributing to the development of SOPs, workflows, and training modules to support care teams and ensure service quality.• Monitoring caregiver and nursing team compliance through structured tracking systems to uphold care standards.• Assisting in ongoing service improvement initiatives through coordination with internal operations and product teams.
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