Aoife Doherty
Senior Receptionist @The Ivy Collection
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WORK HISTORY
Senior Receptionist @The Ivy Collection
Belfast, GB
Working front of house at The Ivy Collection in Belfast, Northern Ireland, ensuring exceptional customer service and satisfaction.• Handled guest reservations, answered calls, and addressed booking inquiries with efficiency and professionalism.• Successfully resolved customer complaints, turning negative experiences into positive outcomes, enhancing overall guest experience.• Demonstrated strong customer engagement skills, creating a welcoming and inviting atmosphere for all visitors.
EDUCATION
Queen's University Belfast
Master's degree, Accounting and Finance
Liverpool John Moores University
Accounting and Finance, Accounting and Finance
ABOUT AOIFE DOHERTY
As a Senior Receptionist at The Ivy Collection, our team\'s commitment to excellence in…
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