Anya McLoughlin
Customer Operations Manager @Frive
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WORK HISTORY
Customer Operations Manager @Frive
EDUCATION
University of Nottingham
BA 1st Class, French and Politics
ISIT
Language Interpretation and Translation
ABOUT ANYA MCLOUGHLIN
Customer Operations leader who takes a practical, results-focused approach to transforming teams, improving efficiency, and delivering better customer outcomes.Proven experience driving improvements across key support metrics and customer experience, from introducing AI tools and streamlining operational processes to creating more effective ways of working. I care about delivering results while also focusing on how those results are achieved, building a culture where people feel supported and empowered to do their best work.I create meaningful, lasting improvements for my team and the customers they support.
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