Anwesha Sarkar

WORK HISTORY

EDUCATION

ABOUT ANWESHA SARKAR

Delivery oriented technology professional with 20 years of global experience focusing on IT delivery, consulting and strategy. Specializing in Salesforce Sales, Service, and Marketing Clouds, the role focuses on delivering B2B solutions through Agile methodologies, including Scrum and Kanban. Collaborative efforts have optimized workflows, enhanced stakeholder engagement, and strengthened delivery pipelines. Experienced with a proven track record in driving Agile adoption across complex programs. Proficient in Scrum and Kanban methodologies, successfully led teams through Agile delivery, fostering collaboration, transparency, and continuous improvement. With a focus on optimizing Salesforce workflows and delivering incremental value, I bring a strategic and hands-on approach to Agile implementation. Adept at navigating diverse organizational landscapes, I have contributed to improved team performance, stakeholder satisfaction, and overall program success.Past experience in delivering several upgrade projects and experience in transitioning services from client to IBM service delivery model, successfully navigating through stages like \'new build\' to live, early life support to stable service. Seasoned in strategic planning, cutover planning, Go Live approaches, release planning, and transport management, ensuring smooth deployment processes. Demonstrated proficiency in incident, problem, and change management, consistently exceeding SLA expectations. Extensive background in the analysis, customization, and implementation of applications, particularly with SAP.