Anwesa Bagchi
Senior Technical Writer @Anthology Inc
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WORK HISTORY
Senior Technical Writer @Anthology Inc
Bengaluru, IN
Lead the content development for Anthology’s higher education CRM• Designed and implemented content-sensitive help systems, admin guides, and API documentation supporting multiple user roles• Structured documentation for improved navigation and discoverability, reducing user support tickets• Authored release notes and announcements for all product updates, communicating new features and fixes effectively• Collaborated cross-functionally with product managers, developers, and QA teams to ensure documentation accuracy and timely delivery
EDUCATION
University of Calcutta, Kolkata
Bachelor's, English( Honors)
University of Calcutta
Master's, Linguistics
Ohlone College
Certificate of Achievement, Visual Deign and Multimedia
University of California, Berkeley
Professional Sequence, Technical Writing
SKILLS
ABOUT ANWESA BAGCHI
With over 15 years of experience in technical documentation, I specialize in creating…
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