Anvita Chaturvedi
Senior Analyst - Customer Success Operations @ iOPEX | Ex - Cognizant | Ex - Wipro
- Role
- Senior Analyst - Customer Success Operations at iOPEX Technologies
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Anvita Chaturvedi
Strategic Media Specialist | Expert in Content Evaluation & Data Analytics | Driving Informed Decision-Making with Comprehensive Insights | Proven Track Record in Assessing Media Impact and Trends | Guiding Organizations Towards Effective Strategies for Success
Experience
Senior Analyst - Customer Success Operations
Dec 2025 — Present · Bengaluru, IN
Experienced in managing end-to-end customer lifecycle operations and supporting CSM teams with actionable insights. Skilled in customer health tracking, churn analysis, and workflow optimization. Strong in creating dashboards, reports, and documentation to improve decision-making. Efficient in coordinating onboarding, renewals, and issue resolution with cross-functional teams. Adept at CRM governance, data accuracy, and driving process improvements to enhance customer satisfaction and retention.
Education
Bharatiya Vidya Bhavan's
Post graduate diploma , Mass Communication/Media Studies
Guru Jambheshwar University
Master's degree, Mass Communication/Media Studies
2018 — 2020
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