Anvesh Sbk
Global Operations l People & Payroll l Change Management l Process Optimization l Human Resource l Strategic Planning l Team Management l Accenture l Ex-Amazon l Ex - ADP
- Role
- HR Operations Manager at Accenture
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Anvesh Sbk
customer service and operations management
Experience
HR Operations Manager
Nov 2021 — Present · Bangalore, IN
Spearheading HR Shared Services transition covering Recruitment, Payroll, Compensation, and Benefits.Strategic & Operational LeadershipManaged a total span of 120+ resources across global HR operations.Streamlined operational processes and drove efficiency through targeted improvements.Reduced operational costs through strategic budgeting and resource management.Conducted comprehensive risk assessments to proactively address critical issues.Optimized vendor management, improving supply chain lead times and cost savings.Fostered a culture of continuous improvement via workshops and performance coaching.Implemented new technologies and automation tools to drive productivity.Collaborated cross-functionally to develop innovative solutions to complex challenges.Developed performance metrics, tracked KPIs, and maintained high employee performance standards.Certifications & ToolsCertification: Global Payroll Association (GPA) Certified
Education
APTECH India
ORACLE SQL
2014 — 2014
Andhra University
Bachelor of Commerce (B.Com.)
2007 — 2010
Skills
- Project Management
- Mis
- Credit Cards
- Customer Service
- Strategic Planning
- Project Planning
- Training
- Customer Satisfaction
- New Business Development
- Outsourcing
- Operations Management
- Performance Management
- Crm
- Business Process Improvement
- Contact Centers
- Management Information Systems (Mis)
- Social Networking
- Performance Appraisal
- Team Leadership
- Internet
- Analysis
- Microsoft Office
- Leadership
- Call Centers
- Business Development
- Microsoft Excel
- Customer Relationship Management (Crm)
- Team Management
- Service Delivery
- Business Analysis
- Employee Benefits
- Innovation
- Process Improvement
- Management
- Bpo
- Quality Assurance
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