Anuva Ghosh
Quality and Training Assistant Manager - Process Excellence and Change Management
- Role
- Assistant Manager at Accenture
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Anuva Ghosh
Highly skilled and motivated finance professional with a diverse background spanning 8 years in the finance sector(S2P, O2C and FP & A), complemented by 3 years of expertise in Retail Banking KYC and Account Opening, 2 years in Digital Marketing, and 2 years of outstanding customer service experience. Seeking a challenging role that allows me to leverage my comprehensive knowledge and proficiency across these domains to drive strategic growth, optimize operational efficiencies, and deliver exceptional value to clients and stakeholders. Perform financial analysis, including budgeting, forecasting, and variance analysis. Collaborate with cross-functional teams to gather requirements and design automated workflows. Conduct system testing, identify issues, and provide recommendations for process improvements. Create and maintain comprehensive documentation for STP, OTC processes and workflows. Generate insightful reports using Power BI, providing valuable insights to management. Develop and maintain Power Apps for data entry, validation, and reporting. Streamline financial processes, resulting in a 20% reduction in manual errors and increased efficiency. Support month-end close activities and ensure accurate and timely financial reporting On-boarding & setting up of New Clients Performing Special Reconciliation Projects as assigned by the Business and delivering projects with quality and accuracy on or before the given deadlines. Establishing and enforcing project management standards, methodologies, and best practices across the organization to ensure consistency and alignment with strategic objectives. Allocating and managing resources, including personnel, budgets, and equipment, to support projects and achieve optimal utilization. Process Improvement & Mentoring of Junior Team Member / Colleagues. Performing analytical review of business applications used in our daily processing of request and their areas of improvement. Implementing and promoting project management tools, software, and methodologies to enhance project efficiency and collaboration. Ensuring accurate and up-to-date project documentation, lessons learned, and knowledge sharing to promote organizational learning and future project improvements. Facilitating change management efforts related to project implementations, ensuring smooth transitions and acceptance of project outcomes. Performing analytical review of various operations; interpreting the data for determining past and present performance of the organization.
Experience
Assistant Manager
Feb 2018 — Present · Bengaluru, IN
Establishing and enforcing project management standards, methodologies, and best practices across the organization to ensure consistency and alignment with strategic objectives. Assisting project managers in creating detailed project plans, defining project scope, objectives, deliverables, and timelines. Ensuring accurate and up-to-date project documentation, preparing project status reports, and providing relevant data to stakeholders. Leading and managing organizational change efforts related to project management practices and process improvements. Conducting regular project reviews and audits to assess project health, identify areas for improvement, and capture lessons learned. Providing clear and concise reports to senior management and stakeholders on project status, progress, and key performance metrics using Power BI Identifying, analyzing, and documenting existing processes within the organization to gain insights into their strengths and weaknesses. Leading or supporting process improvement projects to streamline workflows, eliminate bottlenecks, and enhance overall process efficiency. Conducting root cause analysis to identify the underlying reasons for process inefficiencies and performance gaps. Understand client priorities and problems & help translate actions for the team Use innovation to identify opportunities to optimize processes Preparing Insights on process performance for business review decks
Education
Calcutta University, Kolkata
Bachelor of Commerce - BCom
2005 — 2010
Central Board of Secondary Education
All
1992 — 2005
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