Anushka Nagar
Probationary Officer at Federal Bank
- Role
- Probationary Officer at Federal Bank
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Anushka Nagar
I am a MBA aspirant of Human Resource Management with Business Analytics as a minor. I like to volunteer for social causes. Apart from academics, I am a travel enthusiast and I like to connect with people from different backgrounds.
Experience
Probationary Officer
Jun 2024 — Present · Aluva, IN
Supervise day-to-day branch operations including cash vault management, gold loan processing, and customer transaction flow, ensuring zero operational discrepancies. Monitored service efficiency metrics and implemented corrective strategies, leading to a 10% improvement in customer satisfaction ratings. Performed internal audits across departments, identifying inefficiencies in document flow, resulting in a 15% reduction in processing delays through SOP updates. Ensured 100% compliance with audit and internal control norms, contributing to clean audit reports with zero critical observations.
Education
BML Munjal University
Master of Business Administration, Human Resources Management/Personnel Administration, General
Devi Ahilya Vishwavidyalaya
Bachelor of Commerce
2019 — 2022
St. Joseph's Convent School, Bhopal
HIGHER SECONDARY SCHOOL CERTIFICATE, Commerce
2019
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