Anushka Mehta

Deputy Manager @Kotak Mahindra Bank

Pune, IN

Taking charge of several branches in Pune and proactively managing their business, establishing clear objectives, and fostering a competitive environment• Maintaining strong customer relations, ensuring satisfaction, and managing multiple territories under the Pune Division, demonstrating effective leadership• Effectively managed a portfolio of gold loan accounts, ensuring prompt repayments and renewals• Delivered exceptional customer service by promptly addressing inquiries and resolving issues• Executed marketing strategies to enhance product penetration in the market• Provided training and guidance to new employees on the gold loan system

IBS Hyderabad

Master of Business Administration - MBA

Patna Women's College

Bachelor of Commerce - BCom