Anushka Cial

About Anushka Cial

As a seasoned professional in the realm of financial risk management, I bring a wealth of experience to my role as a Fraud Risk Manager at Airtel Payments Bank. With a passion for safeguarding customer interests and ensuring secure transactions, I am committed to implementing robust strategies to mitigate fraud risks and uphold the integrity of our banking services. My journey in the fintech industry began at Amazon Pay, where I served as a Compliance Analyst. During my tenure, I gained invaluable insights into regulatory compliance frameworks and developed a keen understanding of industry best practices. My experience at Amazon Pay equipped me with the skills to navigate complex compliance landscapes and proactively identify areas for improvement. Now, at Airtel Payments Bank, I leverage this expertise to stay ahead of emerging fraud trends and implement proactive measures to protect our customers. I thrive in dynamic environments where innovation and integrity intersect, and I am dedicated to driving sustainable solutions that foster trust and confidence among our stakeholders. With a strong focus on continuous learning and professional growth, I remain committed to staying abreast of evolving industry trends and emerging technologies. I am passionate about leveraging data-driven insights to enhance risk management practices and contribute to the ongoing success of Airtel Payments Bank. In my role, I strive to cultivate a culture of collaboration and accountability, where every team member is empowered to contribute their unique expertise towards our shared goal of delivering exceptional service while safeguarding against financial fraud. Together, we are poised to overcome challenges, seize opportunities, and propel Airtel Payments Bank to new heights of success in the dynamic world of digital finance.

Experience

1. Fraud Prevention Manager

   Airtel Payments Bank

   Mar 2024 — Present · Gurugram, IN

   In my role as a Risk Manager at Airtel Payments Bank in Gurugram, Haryana, India, I oversaw AEPS Fraud management, conducted Forensic investigations, and handled NPCI Escalations across all channels. I also implemented Transaction Monitoring, Governance, audit procedures, and utilized the JOCATA tool for fraud prevention.

Education

• RKGITM

  Bachelor of Technology - BTech

  2014 — 2018