Anushka Pathak
Software Engineer @Optum(UHG) | Ex ASE @Hashout
- Role
- Software Engineer at Optum
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Anushka Pathak
Software Engineer with 3 years of production experience in Django, JavaScript, React, and…
Experience
Software Engineer
Mar 2024 — Present · Noida, IN
OmniCxone Console∗ Designed and deployed a scalable lookahead routing engine and web application, achieving 99.9% uptime and handling customer interactions across 5+ business units, with containerized deployments via Docker and Kubernetes∗ Implemented a list management portal enabling businesses to update IVR variables and audio prompts via CSV upload or inline editing — improving content management speed by 75%∗ Separated a monolithic system into 2 focused microservices, reducing complexity by 30% through codebase modularization using FastAPI and Django, enabling modular codebases, enhancing scalability and fault tolerance∗ Certified as an AWS Certified Cloud Practitioner with foundational knowledge in AWS cloud services and hands-on experience in automating infrastructure deployment using tools like CloudFormation, S3, EC2, and Lambda• SelfSwap∗ Engineered a Self-Swap shift scheduling tool using Angular, reducing manual scheduling time by 40%, improving agent autonomy, and helping managers resolve shift conflicts 2x faster through intuitive views (list/grid)
Education
Shri G S Institute of Technology & Science
Bachelor of Technology - BTech
2019 — 2023
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