Anushka Khadatkar
Associate | SAP concur travel and expense
- Role
- Associate at Cognizant
- Location
- Nagpur, IN
- LinkedIn followers
- 500 followers
About Anushka Khadatkar
I am Anushka, a highly motivated and results-oriented professional with a background in electronics and communication engineering. With hands-on experience as a programmer analyst at Cognizant, I have developed a strong skill set in SAP- Concur application. I excel in managing Servicenow access and utilising its IT service management solutions. In my role, I have gained expertise in data management, knowledge of Document control, Application support, Change management, Release management, Incident Management, System Administration,Technical support, Product lifestyle management and Vendor management. Extensive Adept at cultivating long term partnerships with business and vendors. Reliable professional with strong communication, time management and leadership skills. Team player who excels in fast-paced challenging environments. Proficient in English.
Experience
Associate
Oct 2024 — Present
Working as Concur system administrator, responsible for managing, troubleshooting and updating user profiles. •Responsible for configuring company codes and cost centers in the Concur system for multiple implementations. •Providing L2 support post Go-Live and on regular basis through ticketing system. • Responsible for data flow maintenance of all the users on regular basis and troubleshooting any discrepancies. •Working with vendor/clients and performed data validations across projects such as sanofi and communicated the various scenarios as they came. •Achieved efficiency and reduced redundancy by automating repeatable tasks such as daily logs for import file errors. •Provide documentation and change management support •Working with multiple ERP systems to maintain the data flow and testing of the system. •Collaborate with vendors to resolve advanced problems. •Working on Incidents, service requests,change management and problem management within SLA agreements. Resolved around 200 Servicenow tickets for entire region of Europe, APAC, AEME, LATAM and USA.
Education
Shri Ramdeobaba Kamla Nehru Engineering College, Katol Road
Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering
2018 — 2022
San José State University
Master of Science - MS, Applied data intelligence
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