Anushka Gupta
Lead Quality and Training
- Role
- Lead Quality and Training at Concentrix
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Anushka Gupta
With a master of commerce degree from Indira Gandhi National Open University and certifications in computer concepts and advanced Excel, I have the knowledge and skills to support online retail operations and customer satisfaction. I have been working as an associate at Amazon since Aug 2020, after completing a four-month stint as a customer service representative at the same company.In my current and previous roles, I have demonstrated communication, problem-solving, teamwork, and data analysis competencies, handling customer queries, complaints, and feedback, as well as assisting with inventory management, order processing, and quality control. I am passionate about learning new skills and technologies, and I aim to contribute to Amazon\'s mission of being Earth\'s most customer-centric company.
Experience
Lead Quality and Training
Mar 2024 — Present · Gurugram, IN
Education
AVADH GIRLS DEGREE COLLEGE
Bachelor of Commerce - BCom
2014 — 2017
Indira Gandhi National Open University
Master of commerce
2017 — 2019
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