Anushka D
Customer Service Representative @Thunderbird School Of Global Management
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WORK HISTORY
Customer Service Representative @Thunderbird School Of Global Management
US
As a dedicated Customer Service Representative at The Pub - Thunderbird School of Global Management, an establishment under the Aramark brand, I excel in providing exceptional service to patrons. My responsibilities encompass ensuring guests\' needs are met promptly and courteously, including fulfilling food and beverage orders, addressing inquiries, and resolving any issues that may arise.
ABOUT ANUSHKA D
I am Anushka Dhananjaya, a cybersecurity engineer with hands-on experience in SOC operations, threat detection, incident response and security data analytics across cloud and enterprise environments. With a strong foundation in data analytics, I bring a blend of analytical depth and security expertise to identify threats, enhance detection accuracy, and improve SOC efficiency. My work includes SIEM engineering, digital forensics, cloud security monitoring, vulnerability management, and automation using Python and SQL. I focus on creating data-driven security solutions that strengthen visibility, improve response readiness, and support secure and scalable technology environments. Key Achievements- Led high severity incident investigations involving ransomware activity, credential theft, lateral movement, and cloud account compromise across AWS, Azure, and GCP environments. Built and tuned SIEM detection rules, dashboards, and automation workflows using Splunk, Sumo Logic, Python, and PowerShell, improving investigation speed and alert accuracy. Conducted digital forensics with Wireshark, FTK Imager, Volatility, and Cisco Malware Sandbox to identify attacker behaviour, malicious payloads, and persistence mechanisms. Improved SOC visibility by correlating logs with threat intelligence, tracking anomalies, and developing data-driven detection use cases. Strengthened vulnerability management practices with Rapid7 InsightVM, supported DLP analysis, and improved identity security through CyberArk and IAM controls. Applied data analytics skills, including SQL, Python, ETL automation, anomaly detection, and dashboard development, to streamline triage and enhance security insights. Skills-SIEM & EDR : Splunk, Sumo Logic, QRadar, CrowdStrike EDR, Carbon BlackCloud Security : AWS, Azure, GCPData Loss Prevention (DLP): Proofpoint, O365 SecurityVulnerability Management : Rapid7 InsightVM, Patch ValidationIncident Response : ServiceNow, Playbook Development, SOAR AutomationCompliance & Governance : MITRE ATT & CK, NIST 800-61, ISO 27001Network & Threat Analysis : Firewall Log Analysis, Threat Intelligence, Indicator EnrichmentForensics & Malware Analysis : Cisco Malware Sandbox, Wireshark, FTK Imager, VolatilityIdentity & Access Security : CyberArk, IAM MonitoringSecurity & Asset Visibility : Axonius, Imperva DAMProgramming & Automation : Python, PowerShell, SQLData Analytics & Visualization : pandas, NumPy, Power BI, Tableau
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