Anushika Rastogi
Senior Executive - Operations at Coforge BPS (Travel)
- Role
- Senior Operations Executive at Coforge
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Anushika Rastogi
A self-motivated and hardworking executive with experience in Customer Services and Team management, Taking initiatives and working in coordination with the team. An effective communicator at all levels within an organization. Good problem solving and analytical skills.
Experience
Senior Operations Executive
May 2022 — Present
Managed and executed amendments to travel itineraries for different work queues, ensuring accuracy andcompliance with client requirements and company policies.Developed and maintained documentation for all amendments, ensuring clear and accurate notes for futurereference.Trained and assisted new team members on the amendment process, ensuring consistency and quality.Resolved complex amendment requests and customer complaints by demonstrating strong problem-solvingand communication skills.Efficiently managed time to handle customer amendment requests and assigned tasks within set deadlines.Deep understanding of process to provide accurate and helpful information to customers.
Education
Central Board of Secondary Education
Business/Commerce, General
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