Anusha Kumar
At DXC | Analyst Infrastructure Services | IT Professional | Driving Operational Excellence
- Role
- Customer Support Specialist at Лаборатория Касперского
- Location
- Coimbatore, TN, IN
- LinkedIn followers
- 500 followers
About Anusha Kumar
Tech-savvy and customer-focused Specialist with hands-on IT support experience. Skilled in troubleshooting, communication, fast issue resolution, and familiar with tools like CRM systems and Jira.Looking to grow in a customer support role where I can combine my technical background with a passion for helping people. Ready to learn, contribute, and deliver exceptional user experiences.
Experience
Customer Support Specialist
Jun 2025 — Present
Supported internal operations and client engagement processes in the Sales Enablement and Customer Service team. • Gained hands-on experience in B2B cybersecurity solutions, enhancing customer experience strategies. • Collaborated with cross-functional teams to streamline processes, improving efficiency by 15%. • Developed strong communication and problem-solving skills while addressing client inquiries and support needs.
Education
United Institute of Technology
Bachelor of Engineering - BE, Electrical and Electronics Engineering
2019 — 2023
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