Anurag Rai
Agentic AI @ Genpact | IIM-B | IIT-BHU
- Role
- Customer Success Manager at CAST
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Anurag Rai
Product leader with 17+ years of experience in enterprise SaaS space
Experience
Customer Success Manager
Jun 2022 — Present · Bengaluru, IN
Driving customer success strategy & growth for CAST\'s SaaS & On-Prem product portfolio- Managing complete product lifecycle from evangelization, and adoption to growth for leading SIs- Responsible for project governance, escalations, billings, and license renewals- Leading cross-functional collaboration with sales, product management, F&A & technical support teams
Education
Indian Institute of Technology (Banaras Hindu University), Varanasi
Bachelor of Technology (B.Tech.)
Skills
- Sql
- Hibernate
- Service-Oriented Architecture (Soa)
- Business Strategy
- Pl/Sql
- Business Analysis
- Consulting
- Core Java
- Soa
- Spring
- Team Management
- Sdlc
- Solution Architecture
- Xml
- Pre-Sales
- Software Project Management
- Project Management
- Web Services
- Java Enterprise Edition
- Strategy
- Business Development
- Business Intelligence
- Spring Framework
- Vendor Management
- Agile Methodologies
- Management
- Requirements Analysis
- Software Development Life Cycle (Sdlc)
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