Anurag Warale

Retail Security Officer @Bidvest Noonan

Dublin, IE

Delivered high-quality customer service by assisting passengers with ticket queries, directions, and travel information in a professional and approachable manner.Maintained a safe and welcoming retail environment by proactively monitoring areas and supporting customers during peak hours.Resolved customer concerns and conflicts calmly and efficiently, ensuring a positive passenger experience.Collaborated with station staff and management to enhance customer flow, safety, and overall servicestandards.Handled incidents and enquiries with discretion and empathy while ensuring compliance with Irish Railpolicies and procedures.