Anurag Singh

About Anurag Singh

I’m an Analytics professional with 4.5+ years of experience helping businesses grow by turning data into clear, actionable insights. I’ve worked across e-commerce and logistics environments, partnering closely with Product, CX, Pricing, and Commercial teams to improve customer experience, retention, and revenue outcomes. My core strengths lie in business and product analytics, from funnel diagnostics, cohort analysis, and experimentation to building scalable dashboards and defining success metrics. I’ve led initiatives that improved NPS, reduced resolution time, optimized pricing strategies, and automated reporting to enable faster decision-making. I’m hands-on with SQL, Python, Tableau, and BigQuery, and have practical exposure to AI/ML use cases such as text analytics, predictive modeling, and risk profiling to uncover patterns in customer behavior and operational data. What drives me most is solving real business problems with data, working cross-functionally, and ensuring insights lead to measurable impact - not just reports. I enjoy operating in fast-paced environments where analytics directly influences strategy and execution. Always open to conversations around analytics, product growth, customer experience, and data-driven decision-making.

Experience

1. Business Analyst 1

   noon

   Apr 2025 — Present · Dubai, AE

Education

• University of Mumbai

  Bachelor of Science - BS, Statistics

• SAS Institute India

  Postgraduate Degree, Data Science and Analytics