Anurag Shukla
Store Manager @Reliance Retail
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WORK HISTORY
Store Manager @Reliance Retail
Rajkot, IN
Spearheading 39% YTD LFL business growth through strategic planning, execution, and performance monitoring across multiple retail stores.Driving operational excellence by ensuring seamless store operations with zero customer or staff complaints and building high-performing teams with strong retention.Serving as the primary point of contact (SPOC) for West-2 Cluster (Madhya Pradesh, Chhattisgarh, and Gujarat), ensuring alignment between corporate strategy and store-level execution.Managing and optimizing 12 LFR (Large Format Retail) counters, ensuring profitability, compliance, and superior customer experience.Delivering comprehensive business reports such as Store Performance, BOC, WOW, ST, MOM, and Inventory Reports to support data-driven decision-making for the West Cluster.Partnering with Store Managers to address and resolve operational queries related to products, promotions, processes, hiring, and employee engagement to sustain growth and customer satisfaction.
EDUCATION
University Institute of Technology, RGPV
Diploma of Education
Mahatma Gandhi Chitrakoot Gramodaya Vishwavidyalaya
Bachelor of Arts - BA
Kalaniketan Polytechnic College Jabalpur
Diploma of Education
ABOUT ANURAG SHUKLA
As a highly skilled retail professional with extensive experience in the industry, I have…
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