Anurag Ramshetty

About Anurag Ramshetty

Strategic Program Leader | Operations & Process OptimizationDynamic and results-driven leader with 10+ years of experience, including 4+ years driving high-impact programs focused on operational efficiency, automation, and strategic transformation. Proven expertise in cross-functional program management, risk mitigation, and process optimization to enhance scalability and decision-making. Adept at fostering stakeholder alignment across business, technology, and operations, accelerating project timelines, and improving efficiency.Key Achievements & Impact* Amazon Seller Optimization: Led initiatives that reduced seller contacts, streamlined ticketing systems, and cut handling time by 90 seconds, significantly improving resolution speed.* Process Automation & Efficiency: Designed a centralized Quality Check tool, eliminating manual QC processes and reducing workforce dependencies.* Lean Governance & SOP Enhancements: Optimized 38 SOPs, identifying 23% process improvements through Lean methodologies.* Kaizen & Continuous Improvement: Spearheaded 62 Kaizen bursts, driving cost savings and process innovations across operations.

Experience

1. Program Manager - Brand Protection

   Amazon

   Sep 2020 — Present · Hyderabad, IN

   Leverage data-driven insights to quantitatively analyze key process indicators, identifying high-impact opportunities for continuous improvement.• Evaluate end-to-end workflows by employing advanced process mapping techniques such as value stream maps, SIPOC, Swim Lane, and customer journey mapping, pinpointing defects and inefficiencies in upstream and downstream processes.• Deliver strategic problem-solving by performing deep-dive data analysis, uncovering root causes, and implementing effective, high-value solutions to brand protection challenges.• Engage with stakeholders at all levels to deliver clear, concise, and data-backed project and program updates, ensuring alignment and transparency.• Initiate and lead high-priority projects, proactively identifying new opportunities while efficiently managing assignments delegated by leadership.• Collaborate cross-functionally to remove bottlenecks, resolve issues, and ensure seamless execution of brand protection initiatives.• Drive the scoping, development, and deployment of technology enhancements by working closely with engineering teams to implement scalable solutions.• Champion simplification and scalability by architecting solutions to complex challenges, demonstrating exceptional project management skills, and articulating analytical insights with clarity and impact.

Education

• Vishwa Vishwani Institute of Systems and Management - Department of BS-MS Computer Science

  Master of Computer Applications - MCA, Computer and Information Sciences, General

• St. Joseph's Degree & PG College

  Bachelor of Science (B.Sc.), Computer Science and Electronics

  2010 — 2013

• IIMK MDP (Management Development Programme) -Indian Institute of Management Kozhikode

  eMDP, PMP, Project Management

Skills

• Financial Services
• Portfolio Management
• Derivatives
• Investments
• Equities
• Asset Management