Anurag Pradhan
Power Platform | Copilot | Azure AI | Gen AI SME
- Role
- Sr Power Platform and Copilot Sme, Randstad at CVS Health
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Anurag Pradhan
22+ relevant years of experience in.NET technologies and AWS Bedrock, SharePoint, Power…
Experience
Sr Power Platform and Copilot Sme, Randstad
Aug 2023 — Present
Designed, developed, and deployed AI-powered Copilot Studio agents integrating data from SharePoint, Dataverse, SQL Server, and public web sources.• Designed and develop M365 agent (Lite) on public web sites and SharePoint documents.• Created intelligent chatbots and virtual assistants with grounding and Retrieval-Augmented Generation (RAG) techniques to improve accuracy and reduce hallucinations.• Automated complex workflows using Power Automate, enhancing process efficiency and reducing manual effort by up to 60%.• Built and customized model-driven and canvas Power Apps for enterprise business processes, integrating with Microsoft 365 and third-party APIs.• Implemented advanced Copilot Studio conversational logic, entity extraction, and dynamic variable handling to deliver context-aware responses.• Developed governance, best practices, and security frameworks for Power Platform environments, including DLP policies and role-based access.• Integrated Copilot Studio with enterprise systems like Salesforce, ServiceNow, and SAP to enable unified conversational experiences.• Conducted user training and adoption programs for Power Platform and Copilot solutions, increasing platform utilization across business units.• Led troubleshooting, performance optimization, and scalability enhancements for high-volume Copilot Studio and Power Platform solutions.• Partnered with cross-functional teams to identify automation opportunities and design AI-driven business solutions aligned with organizational goals.
Education
Shivaji University
Bachelor of Engineering (B.E.)
Sikkim Manipal University of Health, Medical and Technological Sciences
Master of Business Administration (MBA)
Skills
- Requirements Analysis
- Requirements Gathering
- Business Analysis
- Sql
- Sdlc
- Sharepoint 2010
- Workflow
- Sharepoint Administration
- 508 Complience
- Html5 and Css3
- Agile Methodologies
- Microsoft Sql Server
- Software Development
- Web Services
- Oracle
- .net
- Databases
- Xml
- C#
- Visual Studio
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