Anurag Gaharwar
Senior Carrier Relation Manager @Voipboxx Technologies Formerly Known As V-Con
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WORK HISTORY
Senior Carrier Relation Manager @Voipboxx Technologies Formerly Known As V-Con
Gurugram, IN
EDUCATION
Rajiv Gandhi Prodyogiki Vishwavidyalaya
RGTU Bhopal, Bachelor of Engineering (B.E), Computer Science
ABOUT ANURAG GAHARWAR
Currently working at VoIPboxx Technologies Pte Ltd, managing international voice business operations across global markets. Responsible for handling A-Z voice traffic, vendor management, and ensuring high-quality voice service delivery.Managing relationships with international carriers and vendors, negotiating routes, pricing, and maintaining strong business partnerships. Handling routing configurations based on LCR (Least Cost Routing) to optimize cost and quality.Monitoring live traffic, analyzing call reports (ASR, ACD, PDD), and taking proactive actions to improve call performance and network efficiency. Troubleshooting voice quality issues and coordinating with technical teams to ensure minimal downtime and maximum uptime.Actively involved in expanding international voice business by onboarding new vendors and exploring profitable routes across different regions.Key Responsibilities: • International Voice Business Management (A-Z Routing) • Vendor & Carrier Management • LCR Routing & Rate Management • Traffic Monitoring & Analysis (ASR, ACD, PDD) • VoIP Operations & Troubleshooting • Cost Optimization & Margin Improvement • Business Development (New Vendors & Routes)Key Skills: • VoIP (Voice over IP) • SIP Protocol • International Voice Routing • Telecom Business Development • Network Monitoring Tools • Vendor Negotiation
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