Anurag Dhyani
Manager-Operations @ Globalbees | E-commerce | Account Health | Analytics and all
- Role
- Sr Operations Manager at Globalbees
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Anurag Dhyani
A seasoned Sr. Operations Manager with a diverse background leading teams in E-commerce…
Experience
Sr Operations Manager
Feb 2022 — Present · Gurugram, IN
Roles & Responsibilities –-Oversee E-commerce B2C & B2B operations-Select, train, schedule, coach, counsel, and discipline operations team-Prepare and complete action plans; implement production, productivity, quality, andcustomer-service standards-Forecast requirements; schedule expenditures; analyze variances; initiatingcorrective actions-Perform daily analysis to predict potential inventory problems-Develop operations systems for inventory management and shipping-Tracking SLA\'s for orders on various online platforms-Analyze and improve organizational process and workflow-Update job knowledge and accomplish operations and organization mission-Manage relationships with key operations vendors-Track vendor pricing, rebates, and service levels-Review and approve all operational invoices and ensure they are submitted forpayment-Communicate customer issues with operations team and devise ways of improvingthe customer experience-Work closely with GM and management team to set and implement policies-Work closely with the team to perform analysis of our inventory and ensure we areutilizing our inventory effectively.
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