Anurag Agarwal
Business Analyst @Capco
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WORK HISTORY
Business Analyst @Capco
Mumbai, IN
Collaborate with stakeholders to understand customer needs, prioritize features, and continuously improve the product based on customer feedback and market trends.• Translate Business needs into Business Requirements Documents (BRD), Functional Requirements Documents (FRD), User Stories, Acceptance Criteria, Wireframes, workflow diagrams and data flow diagrams.• Conducted gap analysis to identify areas for improvement in existing business processes, and recommended solutions, resulting in Improved efficiency by 20%.• Act as the primary liaison between business stakeholders and development teams, ensuring alignment with SAFe Agile principles, and delivering value in Programme Increments (PIs)• Own and prioritise the product backlog, ensuring that user stories and features are well-defined and refined for clarity and actionable delivery.• Participate in sprint planning, daily stand-ups, reviews, and retrospectives, ensuring continuous communication between development teams and stakeholders.• Regularly communicate product updates, roadmaps, and timelines to stakeholders, managing expectations and aligning product delivery with business goals.• Track progress using Agile metrics, such as burn-down charts and velocity, and provide regular reports to leadership on product performance and team productivity.• Support User Acceptance Testing (UAT) sessions, validating that the delivered solutions met business requirements, and documented test results to ensure quality deliverables.• Review business data elements, adhering to governance procedures, and document in Collibra. Monitor control gaps and liase with process owner for DQ issues.
EDUCATION
Great Lakes Institute of Management
Pgpm
SATI, Vidisha
Bachelor of Engineering - BE
ABOUT ANURAG AGARWAL
Business Analyst with more than 7 years of experience in IT and Telecom domain supporting business solution Software and analyzing business operations.
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