Anurag Agrawal

About Anurag Agrawal

I am a Software Engineering Manager at Starbucks, where I lead a team of engineers who deliver platform and data engineering solutions for various business domains, such as supply chain operations, finance, and accounting. I have over 20 years of experience in software development and platform engineering, with a focus on open source, cloud, and big data technologies.My mission is to build reliable, scalable, and cost-effective systems that support the operations and performance needs of Starbucks. I have successfully delivered key capabilities and improved engineering metrics for multiple mission-critical applications and enterprise platforms. I also excel at developing and mentoring top-performing teams, formulating strategic roadmaps, and leading the changes. I believe in achieving growth by investing in thought leadership, human resource development, and effective automation.

Experience

1. Software Engineering Manager

   Starbucks

   Mar 2019 — Present · Seattle, WA, US

   Built DevOps/SRE team to support newly built automated ordering capability that enabled touchless ordering for 10K+ retail stores and saved food wastage by continued optimization using AI/ML algorithms. Delivered data engineering solutions services to meet operations and performance needs for a big data platform. Optimized operational cost using various cloud-native techniques and with the use of full-stack observability solutions. Delivered highly reliable integrations for big-data (35M+ events per day) streaming using open source technologies. Deployed solution for the daily executive summary on systems health and business operations. Led program team to achieve overall application resiliency goals by implementing high availability, disaster recovery, and scalability solutions. Also influenced vendors to implement additional monitoring and optimizations in the Service Layer. Delivered solutions to satisfy the audit and compliance needs of the program. Developed a shared service team that delivered and maintained 35+ business-critical applications(deployed in the data center and Azure cloud) and implemented governance, cost optimization, solution architecture, resiliency, security, and compliance. Enabled team with infrastructure programming using Ansible and Terraform; and reduced server provisioning time by 60% and application configuration time by 40%. Implemented multiple IT controls and processes, and delivered automation for the Global Risk and Compliance team to automate the performance of 15+ SOX controls. Delivered cost-optimized multi-tenant platforms following enterprise security and architecture and supported rapid growth in integration, analytics, and process automation space. Recruited a dynamic and diverse team, enhanced multiple team functions, and delivered new capabilities for OS engineering, application engineering, and application administration.

Education

• Maulana Azad National Institute of Technology

  Bachelor of Engineering (BE), Electrical, Electronics and Communications Engineering

  2000 — 2004

Skills

• Oracle Developer 2000
• Unix Shell Scripting
• Oracle Project Accounting
• Oa Framework
• Oracle Reports
• Oracle
• Requirements Analysis
• Java
• Sql
• Software Development
• Xml Publisher
• Oracle Financial
• Oracle Fusion Middleware
• Soa
• Oracle Bi Ee
• Oracle Soa Suite
• Requirements Gathering
• Integration
• Pl/Sql
• Unix
• Oracle Applications
• Oracle E-Business Suite
• Shell Scripting
• Sdlc
• Adf