Anu Radha
Operations Senior Manager at Wells Fargo
- Role
- Senior Operations Manager at Wells Fargo
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Anu Radha
Proficient Operations Manager with 14+ years of experience in contact center, demonstrated success in streamlining new and existing operations. Proven ability to effectively plan, coordinate, and meet deadlines of multiple projectsKey Skills:• Operations Management • People Management • Training & Development • Talent Retention • Regulatory Compliance audit management • Internal & External Stakeholder management • Client relationship Management • Process improvement Operations Manager – Involved in managing 100+ FTE’s and responsible for day to day operations as per SLA and KPIPeople Management - career development, setting up goals, creating performance improvement plans, and holding 1-o-1 meeting with each employee. Client management - Playing a key role as a primary client contact for any communicationProcess Improvement - Demonstrated the ability to provide viable solutions to operational challenges using tools and technique
Experience
Senior Operations Manager
Jun 2024 — Present · Hyderabad, IN
Education
Indian Institute of Management Raipur
Master of Business Administration - MBA, Business Administration, Management and Operations
Annamalai University
English Language and Literature/Letters
NSS public school
Bipc
Skills
- Microsoft Office
- Customer Service
- Leadership
- Management
- Team Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.