Anuradha Dutta Roy
Customer Success Manager @SatSure
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WORK HISTORY
Customer Success Manager @SatSure
Bengaluru, IN
EDUCATION
Jain (Deemed-to-be University)
Master’s Degree, MBA (Marketing & HR)
SKILLS
ABOUT ANURADHA DUTTA ROY
Experienced Account Manager with a demonstrated history of working in SaaS based product companies. Skilled in Client Success, Customer Service, Relationship Management, Business Development, Marketing Strategies, Digital Marketing, Consumer Insights. Proficient in MS office & CRMs like- Leadsquared, Totango, Pipedrive. Driving energy from good client relations, their positive feedbacks and appreciation.Specialised in: Customer engagement, retention, advocacy. SaaS product adoption, up-sell and cross sell, product positioning, escalation & feedback management (promoting client needs internally).
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