Anup Ishanna Sonnad
- Role
- Electronic Arts (Ea) at Electronic Arts (EA)
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
Art, Culture and Creative ProfessionalsView LinkedIn profile
About Anup Ishanna Sonnad
Highly accomplished Telecom Platform/DevOps Engineer Served as DevOps Engineer…
Experience
Electronic Arts (Ea)
Present
Education
Visvesvaraya Technological University
Bachelor's Degree, Information Science/Studies
2007
Skills
- Outages
- Metadata Setup and Management
- Oracle
- Incontact
- Requirements Collection
- Call Management System
- Backbone Tier 3 Engineer
- Crm Integration
- Web Applications
- Voip
- Project Plan Building/Implementation
- Pre-Sales
- Operations Management
- Itil Standards
- Liveperson Chat Solutions
- Process Automations
- Liveperson
- Stakeholder Relations
- Javascript
- Mysql
- Lsp and Ess
- Media Gateways
- Vector Programming
- Unified Communications
- Tcp/Ip
- Design Call Flows, Campaigns and Call Centers
- Managing
- Isdn/Pri Integrations
- Avaya Messaging Devices
- Live Operations Analyst
- Incident Management
- Tier 3 Support to Call Center Platform
- Avaya
- Project Management
- Liveops
- Cloud Applications
- Acd
- Salesforce.com
- Liveops Implementation
- Php Scripting
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