Anupam Srivastava
Customer Experience Leader | B.Tech. IITK, MBA USA, CRM, Digital Technology, GenAI
- Role
- Customer Experience Leader at Mahindra Group
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Anupam Srivastava
Innovative and results driven leader with proven expertise in traditional and new age…
Experience
Customer Experience Leader
Jul 2021 — Present · Gurugram, IN
Education
Indian Institute of Management, Bangalore
Executive Education Program
Indian Institute of Technology, Kanpur
Bachelor of Technology (B.Tech.)
University of Texas
Master of Business Administration (MBA)
Skills
- Productivity Enhancement
- P&L Management
- Key Account Management
- Teamwork
- Management
- Service Quality
- Leadership
- Customer Relationship Management (Crm)
- Innovation
- Training
- Customer Service
- Product Marketing
- Bpo
- Business Process Re-Engineering
- Cost Efficiency
- Telecommunications
- Operational Excellence
- Business Process Outsourcing (Bpo)
- Business Transformation
- Digital Transformation
- Management Consulting
- Pre-Sales
- Enterprise Software
- Sales
- Team Management
- Mentoring
- Program Management
- Cost Efficiencies
- Start-Ups
- Product Management
- Strategic Planning
- Entrepreneurship
- Cross-Functional Team Leadership
- Change Management
- Business Development
- Crm
- Vendor Management
- Business Strategy
- Competitive Analysis
- Strategy
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