Anupama T

About Anupama T

Operations and People Manager| Senior Quality/Transportation Specialist in Last Mile Analytics & Quality(LMAQ)@AmazonProcess driven individual with 4+ years experience, excelling in program and business operations. Proven skills in stakeholder, operations, people and program management, process optimization along with training & development of individuals within the team.Main usecase-driver lifecycle programs for multi sites.Role Synopsis- Leads a team of Quality Auditors to drive seamless post delivery business-driver lifecycle programs at global level and collaboration across departments- Defines performance goals and metrics to optimize operational efficiency on a weekly to yearly basis- Manages strategic projects critical for business success, focusing on tool implementation and operational scaling- Delivers actionable insights to global teams and stakeholders, ensuring accountability for meeting operational metrics- Champions employee growth and implements process improvements to achieve quarterly and yearly goals.Journey till now:At Amazon\'s Last Mile, I accelerated quality in post delivery business. With a relentless focus on excellence, I steered operations and led cross-functional projects, driving impactful changes. Mentoring, managing stakeholder expectations, and analyzing business challenges fueled my passion for driving growth – both for the business and my team.Looking to chart new territories in Business/Program Operations. Let\'s connect and explore the endless possibilities of what we can achieve together.

Experience

1. Assistant Manager

   百事

   Dec 2024 — Present · Hyderabad, IN

Education

• Rajagiri College of Social Sciences, Kalamassery 683 104

  B.Com

  2017 — 2020