Anupama Bugatha
Senior Vice President
- Role
- Sr Vice President at HCLTech
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Anupama Bugatha
29+ years of experience in IT Services, primarily involved in software delivery management, client relationship, operational excellence and business unit management with P&L responsibility. Strong expertise in domains such as financial services, automotive, discrete manufacturing and aerospaceOwnership of large client relationships with Fortune 500 customers such as GE, FORD, GM, TRW, EADS (consortium of Airbus), CATERPILLAR, SONY, Fortune 100 BFSI client, etc.Proven ability in handling large teams of over 3500+ associates and business worth 250M+ USD.Capability for bringing in and mentoring strong managers to lead the delivery of services for large accountsAchievement of operational excellence through delivery best practices, organizational change management, cost reduction, quality improvement initiatives and value addition to the customerDeep involvement in account mapping and account mining of large accountsWell versed in software models such as ISO and CMMi and strong implementation experience of Quality Management Systems based on the above modelsBlackbelt in Six Sigma Methodology and sponsored several improvement projects as part of improving operational excellenceWinner of CEO Club Award in HCL in 2013 and was awarded a Mercedes Benz carPMP – Certified project management professional for 7 years and experienced practitioner in the field of project and program managementSAFE Agile Certified and worked with the customer on their Agile journey from scrum to SAFE
Experience
Sr Vice President
Oct 2017 — Present · US
Responsibilities as SBU Head1. Responsible for healthy P&L of the SBU2. Collaborate with sales on growth 3. Work with domain and pre-sales team to build solutions to address Insurance customers4. Responsible for SBU operations and keep parameters GREENResponsibilities as Delivery Head/Manager1.Manage senior stakeholder relationships2.Manage capability uplift for the team3.Ensure standardization of services rollout across the program and projects4.Conduct regular team meetings to review progress and make necessary corrections as required5.Review continuous service improvement implementation plan and current status6.Ensure the team stays motivated7.Engage in dialogue with the customer in identifying / creating business opportunities and work with account team to fulfill8.Lead proposal preparation and presentation to key client executives (CXO/VPs/Sr. Directors)Team Management1. Responsible for hiring new team members, conducting performance appraisal of existing team members, making decision about employment continuance or promotion based on team member’s performance and HR policies2. Authorize employee leave and perform any other admin functioning of employees working 3. Define direct subordinate’s key performance indicators4. Assess gap between forthcoming client requirements and resource pool availability to make necessary resource adjustments5. Career and succession planning for the teamEnabling HR policiesEngagement Governance and Program Management1. Define and review governance framework for individual engagements2. Identifying the tasks needed to complete the project and allocating tasks/work to the team members3. Providing proposals and recommendations on milestones, provide acceptance and authority to proceed on4. Review service quality feedback from customer stakeholders for all service offerings including governance
Education
Anna University Chennai
MCA
1987 — 1990
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