Anupama R
Server virtualization platform operations engineer
- Role
- Sr Associate - Server Virtulization Platform Operations Engineer at Eli Lilly and Company
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
About Anupama R
Experienced Senior Technical Support Engineer with 7+ years of expertise in enterprise IT infrastructure, specializing in VMware virtualization, EMC Storage, and network troubleshooting. Proven track record of resolving high-impact issues across vSphere, vCenter, ESXi, and storage/network environments in fast-paced enterprise settings.Skilled in Storage Area Networks (SAN), Network-Attached Storage (NAS), switches, and certification and performance-related issues. Experienced in handling Severity 1 production issues, performing root cause analysis (RCA), and collaborating with cross-functional teams to ensure system uptime and reliability.Successfully led upgrade, installation, and migration projects for VMware vSphere products including vCenter, ESXi, and VM environments, with deep troubleshooting knowledge across HA/DRS, vMotion, snapshots, Active Directory integrations, and both Windows and Linux systems.Strong information technology professional with a Bachelor of Technology (BTech) in Systems Engineering from Birla Institute of Technology and Science, Pilani.
Experience
Sr Associate - Server Virtulization Platform Operations Engineer
Dec 2025 — Present · Indianapolis, IN, US
Maintain and support VMware infrastructure, including ESXi hosts, vCenter, clusters, datastores, and virtual machines, ensuring platform stability, security, and high availability-Troubleshoot VMware platform issues across compute, storage, and networking layers, including VM performance, connectivity, and integration with dependent services-Automate routine VMware operational tasks using Ansible and Infrastructure‑as‑Code practices to reduce manual effort, improve consistency, and support scalable operations-Operate within ITIL frameworks, managing incidents, problems, and changes through ServiceNow, while collaborating with application, network, security, and platform teams for end‑to‑end issue resolution.
Education
Birla Institute of Technology and Science, Pilani
Bachelor of Technology - BTech
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