Anupam Miharia

About Anupam Miharia

I’m a technology leader with 20+ years transforming engineering organizations across mobility, eCommerce, and enterprise SaaS. I’m frequently brought in to stabilize fragmented teams, modernize legacy platforms, and significantly reduce operating costs while enabling growth.Most recently as Head of Engineering at Zipcar, I led a global organization of 100+ engineers through a comprehensive transformation, delivering over $7M in annualized cost savings, accelerating the company’s transition to a cloud-native platform, and establishing disciplined Agile and Capex governance that restored delivery predictability and stakeholder confidence. I also founded Zipcar’s India engineering center from the ground up, scaling it into a self-sustaining, high-performing organization. In parallel, I led critical business initiatives across billing, operations, member lifecycle, and strategic partnerships with large mobility providers.My approach centers on breaking down complex challenges into phased, ROI-driven roadmaps and executing with operational rigor. I institutionalize strong Opex models, DevOps maturity, and embedded security practices to improve reliability, reduce outages, and strengthen audit readiness.Across my career, I’ve partnered closely with executive leadership to align technology strategy with business outcomes, from modernizing large-scale eCommerce platforms at Staples to launching a $50M+ revenue product (VIA) at Intralinks and scaling enterprise SaaS platforms at Sovos.I focus on building high-performing, accountable engineering organizations that deliver measurable results at scale - combining execution discipline, platform excellence, and clear business impact. I\'m passionate about developing talent, scaling offshore teams, and fostering cultures of innovation and continuous improvement.

Experience

1. Head of Engineering

   Zipcar

   Jun 2022 — Present · Boston, MA, US

   Led a global engineering organization of 100+ across platform, mobile, data, DevOps, security, and enterprise systems. Reported to the President and served on the senior leadership team.• Stabilized and transformed a fragmented engineering organization by instituting disciplined Agile execution and clear delivery governance, restoring predictability and stakeholder confidence.• Accelerated completion of Zipcar’s cloud-native platform transition by bringing focus, resolving cross-team dependencies, and driving execution across multiple organizations.• Delivered >$7M in annualized cost savings through infrastructure optimization, vendor rationalization, organizational redesign, and offshore scaling.• Founded Zipcar’s India engineering center from the ground up, hiring and embedding 20+ engineers operating at parity with onshore teams.• Owned delivery of a broad portfolio of revenue and operations critical Capex initiatives spanning pricing, billing, loyalty, member experience, fleet operations, mobile, and B2B.• Led Zipcar’s first external-facing API platform, enabling strategic partner integrations that expanded distribution and ecosystem reach.• Institutionalized strong operational practices across Opex planning, DevOps, reliability, and security, materially improving platform stability and audit readiness. Enabled organization-wide AI-assisted development adoption, driving up to 30% productivity gains.

Education

• National Institute of Technology Karnataka

  BS, Engineering

• Babson F.W. Olin Graduate School of Business

  MBA, Magna Cum Laude

• University of Utah

  M.S., Engineering