Anupam Choudhary
Senior Manager Operations at Teleperformance
- Role
- Senior Manager- Operations at TP
- Location
- Faridabad, HR, IN
- LinkedIn followers
- 500 followers
About Anupam Choudhary
14+ years of proven experience in Retail Banking, People management, Training and Customer Experience. Specialised in Operation & Training. I am a post graduate from NMIMS in Marketing and Management. Lean certified and Green belt trained and tested. My current profile is leading end to end Operations of 500+ employees for an American interpretation business. Responsible for process deliverables and Revenue assurance.Managing Client Calls/Dashboard. Meeting SLA\'s and core deliverables of the portfolio
Experience
Senior Manager- Operations
May 2024 — Present · Gurugram, IN
Education
International school
Schooling
1994 — 2007
Delhi University
B.A (Vocational) College of Vocational Studies, Marketing and Management of Insurance
2009 — 2011
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
PGDM, Marketing/Marketing Management, General
2014 — 2016
St. Dominic Savios
Senior secondary, Business/Commerce, General
2007 — 2009
Skills
- Customer Service
- Customer Relationship Management (Crm)
- Operations Management
- Team Management
- Performance Management
- Transition Management
- Management
- Business Analysis
- Leadership
- Training
- Bpo
- Process Improvement
- Employee Engagement
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