Anupam Bal
Cluster Head | Middle Mile (MM) Operations at Meesho | Driving Operational Excellence & Partner Network Growth || Ex-Flipkart
- Role
- Cluster Head at Meesho
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Anupam Bal
I am a Supply Chain & Logistics Leader with 7+ years of experience managing…
Experience
Cluster Head
Sep 2025 — Present · Kolkata, IN
Owned and executed end-to-end Middle Mile (MM) operations for a cluster, consistently driving performance across key metrics like CPD, Cost per Shipment, and network efficiency.Led routine audits and quality checks at partner sorting centers and facilities to ensure 100% compliance with Meesho\'s operational standards and processes.Developed and implemented process improvements to reduce transit time and minimize operational gaps.Managed and optimized operational budgets for the cluster to ensure cost-effective and profitable logistics execution.Partner Management & Network ExpansionSpearheaded the identification, negotiation, and onboarding of new logistics partners to expand the Middle Mile network capacity within the cluster.Designed and delivered comprehensive training programs for new and existing partners on SOPs, system utilization, and service quality standards.Tracked and managed the performance lifecycle of all logistics partners, using data-driven insights to conduct reviews and implement corrective action plans.Collaborated cross-functionally with regional Operations, Tech, and Last Mile teams to ensure seamless inter-city movement and alignment on network strategy.Served as the primary point of contact for all critical operational escalations within the cluster, ensuring timely resolution and root cause analysis.Mentored and managed a team of area managers fostering a culture of high performance, accountability, and safety.
Education
West Bengal University of Technology
Bachelor of Technology - BTech
2015 — 2019
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