Anupa Chakravorty

About Anupa Chakravorty

I am a seasoned technical writer with 24 years of experience in software, hardware, and developer and API documentation. As a Doc Manager, I have managed a global team of local and remote technical writers, playing a key role in the responsibility for overall content architecture and strategy. In addition to people and project management, I also drive localization of user documentation. As a principal writer and doc manager, I have:• Planned, managed, and created technical documentation for software and hardware. • Architected and designed strategy and documentation for large projects involving multiple documents, ranging from getting started guides or readme-first docs, hardware installation guides, software feature documentation, configuration guides for administrators and end users, compliance documentation, and release notes in addition to GUI-based online help. • Created browser-based and GUI-based online help for network management tools and IP telephony.• Managed multi-writer projects as lead for solution-based products targeted to both small businesses and service providers. • Solid experience in working with and conducting reviews with cross-functional teams across the globe, based in Ireland, China, Philippines, Israel, and India for a number of years. • Demonstrated a strong aptitude for technology.• Worked on documentation for Edge and wireless routers, gateways, IP telephony, network management products and solutions, and cellular technologies.

Experience

1. Senior Technical Writer

   Google

   Mar 2019 — Present · San Francisco, CA, US

Education

• UCSC Silicon Valley Extension

  Python programming

  2020 — 2020

• Kurukshetra University

  Ph.D., American Literature (United States)

• University of California, Berkeley

  Professional Sequence in Technical Communications, Technical Communications

  1999 — 2000

• Kurukshetra University

  Ph.D, English and American Literature

  1989 — 1992

Skills

• Author-IT
• Content Development
• Madcap Flare
• Manuals
• Online Help
• Confluence
• Snagit
• Online Help Development
• Voip
• Dita
• Technical Writing
• Technical Editing
• Software Documentation
• Multimedia
• Software
• Localization
• Structured Authoring
• Wikis
• Webex
• White Papers
• Apis
• Cisco Technologies
• Instructor-Led Training
• Task Analysis
• Visio
• User Interface Design
• Framemaker
• Technical Communication
• Technical Training
• Instructional Design
• Release Notes
• Robohelp
• Copy Editing
• Cross-Functional Team Leadership
• Guides
• User Experience
• Content Strategy
• Captivate
• Sgml
• Information Architecture