Anupa Dasgupta Sharma
Capability Development Lead, Accenture Operations
- Role
- Associate Director, Capability Development, Accenture Operations at Accenture
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Anupa Dasgupta Sharma
Over two decades of experience in Learning and Development, and a proven track record in driving enterprise-wide learning initiatives and strategic projects, I have structured and deployed training effectiveness and evaluation tools and frameworks to measure individual performance and overall program effectiveness across multiple business accounts.I bring extensive experience across Capability Development, most recently with the focus of building sustained performance enhancement for new joiners. I have demonstrated the ability to manage complex projects by establishing and maintaining effective relationships with stakeholders and lead teams across levels.
Experience
Associate Director, Capability Development, Accenture Operations
Dec 2022 — Present · Delhi NCR, IN
Education
Himachal Pradesh University
MA, Public Administration
2005 — 2007
Delhi University
BA, Economics
1997 — 2000
YMCA
Diploma in PR and Marketing, Public Relations and Marketing studies
2001 — 2002
Himachal Pradesh University
MA, English
2002 — 2004
Sikkim Manipal University, Gangtok
Master of Business Administration - MBA, Business Administration and Management, General
Skills
- Process Improvement
- Executive Coaching
- Management
- Team Building
- Service Delivery
- Business Analysis
- Talent Management
- Bpo
- Business Transformation
- Customer Service
- Program Management
- Coaching
- Personnel Management
- Change Management
- Market Research
- Soft Skills
- Business Process
- Business Process Re-Engineering
- Business Process Outsourcing (Bpo)
- Leadership
- Organizational Development
- Business Development
- Team Management
- Knowledge Management
- Transition Management
- Management Consulting
- Customer Satisfaction
- Training
- Training Delivery
- Vendor Management
- Employee Relations
- Business Process Improvement
- Project Planning
- Leadership Development
- HR Transformation
- Recruiting
- Project Management
- Functional Requirements
- Outsourcing
- Employee Engagement
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