Anukriti Singh
Brand Representative @Fossil Group, Inc.
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WORK HISTORY
Brand Representative @Fossil Group, Inc.
Burnaby, BC, CA
EDUCATION
Sun Valley International Ghaziabad
10th, Basic
Amity University Raipur
BA ECONOMICS HONORS, Economics
Amity University Raipur
Master of Business Administration - MBA, Human resources+ marketing
Ryan international school raipur
12th, Commerce
ABOUT ANUKRITI SINGH
I’m a people person with a purpose: to make every customer feel heard, valued, and supported. With nearly 2 years of experience as a Customer Service Specialist, I’ve learned that great service isn’t just about answering questions—it’s about creating moments that matter. In my time in the industry, I’ve handled a wide range of customer interactions—each one an opportunity to build trust, ease frustration, and turn challenges into positive outcomes. I’m quick on my feet, calm under pressure, and genuinely enjoy helping others (even on the tough days). Here’s what I bring: Strong communication and active listening skills that build real rapport A solutions-first mindset backed by solid troubleshooting abilities Experience across CRM and support tools, with a focus on efficiency and empathy A track record of meeting response time goals and customer satisfaction targets I believe the best kind of customer service leaves people feeling better than when they reached out—and that’s the energy I aim to bring every day.
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